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On Call Customer Service (Farmington Hills)

Ad id: 202133853227669 |  Views: 23  
Price: Contact Us
Date listed: 1 year ago
Looking to make some extra cash on the weekends? Do you have experience in the healthcare industry? Do you have the passion and desire to assist the elderly? Enjoy communicating on the phone and making a positive impact. If this is your vision, Senior Helpers has a position for you.As our On-call Scheduling Coordinator you will be the voice to our client's and caregivers needs while we are away from the office during the weekends. You will begin each week Friday by working from our office 12pm-5pm. Friday after 5pm through Monday 8am you will be available to our clients and caregivers via cell phone and iPad which will be provided to you. You will return to our office each Monday for an 8am-12pm shift to update and help with the scheduling. Schedules are filled and confirmed prior to us leaving each Friday. You will be able to go about your daily activities but must immediately address any issues as they arise. Amount of issues will vary each weekend. Your primary responsibilities will include: Responding to situations when emergencies and/or "call offs" arise.  Contact caregivers when alerted that they have not arrived to their clients as scheduled Select, schedule, and coordinate caregivers based on assessment information and care plan information to fill the shifts immediately if necessary Contact clients on a periodic basis to receive feedback when a new caregiver or client has been assigned. Promptly respond to and document any client or caregiver issues.Our mission is to ensure a better quality of life for our elderly clients and their families by providing dependable and affordable care. Are you interested? The ideal candidate will possess: Minimum of one year experience in order/data entry. Professional experience in the field of customer service. Work independently with minimum supervision Excellent verbal and communication skills Ability to multi-task and adapt to different situations.  Proficient in Microsoft OutlookPlease fax or e-mail resume to 248-865-7594 or reply to this posting with resumen and On Call Scheduler in the subject line. Location: Farmington Hills Compensation: $200 per full shift This is a part-time job.Principals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.  
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